Privacy Policy
Last updated: January 2025
Introduction
Venoco Energy ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venocoenergy.com or interact with our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. We reserve the right to make changes at any time, and we will alert you by updating the "Last updated" date at the bottom of this page.
Data We Collect
We may collect information about you in a variety of ways. The information we may collect via the site includes:
Personal Data: Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you complete our contact or application forms.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and pages viewed.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), is collected when you purchase our services. We store only very limited financial information.
Device Data: Information about your device including device ID, model, manufacturer, operating system version, and similar information.
How We Use Data
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
• Create and manage your account with us
• Process transactions and send related information
• Send administrative information, including updates, security alerts, and support messages
• Respond to product and customer service requests
• Deliver targeted advertising, newsletters, and other information regarding promotions and the site to you
• Monitor and analyse usage and trends to improve your experience with the site
• Notify you of updates to the site
• Perform other business activities as needed
Data Sharing
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We do not sell, trade, or rent your personal identification information to third parties.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• The right to access — You have the right to request copies of your personal data.
• The right to rectification — You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details below.
Contact for Privacy
If you have questions or comments about this Privacy Policy, please contact us at:
Venoco Energy — Data Privacy Office
4500 Post Oak Place, Suite 200
Houston, TX 77027, USA
Email: privacy@venocoenergy.com
Phone: +1 (713) 555-0192
We will respond to all requests within 30 days.